These terms apply to your use of foyerusa.com and to any video services you order from Foyer & Co. (“Foyer & Co.,” “we,” “us”), 11715 Garfield Road, Hiram, OH 44234. By using the site or ordering a video, you agree to them. If you have a signed service agreement with us, that agreement controls where it differs from these terms.
1. Our services
We create walkthrough and showcase videos of properties, spaces, vehicles, projects, products and other items from photos and information you provide, using a mix of AI video tools and our own editing. We do not visit or film properties or vehicles. The video is an artistic presentation based on your photos, not a survey, inspection or exact record of the property.
2. Quotes, orders and payment
- Our standard price for a space is $100 per 1,000 square feet, based on the square footage you give us. Vehicles, boats, RVs, before-and-after projects and products have the flat prices shown on our site, and other items are quoted. Add-ons are priced as shown when you order or on your quote.
- When you order online, the total shown at checkout, or on the payment link we email you, is the price. If the square footage or details you gave us turn out to be clearly wrong, we will tell you the corrected price before we start, and you can cancel for a full refund.
- An order is confirmed when it is paid, or when we accept it in writing (email is fine).
- Delivery times on our site are typical times that start once your order is paid and we have everything we need, such as usable photos. Rush deadlines are only guaranteed when we confirm them in writing.
- Payment is due as stated on your quote or invoice. We may wait to deliver final files until payment is received.
- Promotional offers, like our founding-partner discount, apply only as described and cannot be combined unless we say so.
3. Your photos and information
- You promise that you own the photos and materials you send us, or have permission to let us use them to make your video, and that using them does not infringe anyone's rights.
- You are responsible for the accuracy of the property details and features you ask us to show or call out.
- You give us a limited license to use your materials only to make and deliver your video, and for any portfolio use you approve in writing.
- Do not send photos that show people's faces, personal documents or private information unless you have the right to share them.
4. Accuracy and advertising rules
We do not intentionally add rooms, features, finishes or views that are not in your photos. For vehicles, we do not remove damage, wear or defects shown in your photos, or add options or features, and on-screen details such as year, mileage and trim come from what you tell us. AI-generated movement can sometimes create small visual differences from the real property. You must review each video before you publish it and tell us about anything that is inaccurate. You are responsible for making sure your use of the video follows the rules that apply to you, including fair housing laws, MLS rules, brokerage policies, vehicle advertising and dealer disclosure rules, and the rules of any platform where you post it. If your marketing rules require it, label the video as AI-generated or virtually created.
5. Revisions
If something in your video is inaccurate or does not match what we agreed, tell us within 7 days of delivery and we will correct it at no charge. Changes outside the original request may be quoted separately.
6. Who owns the video
Once you have paid in full, you own the finished video and may use it on any platform. We keep ownership of our templates, tools, methods and any music or graphics we license, and you receive a license to use them as part of your video. We will only show your video in our portfolio, website or advertising if you agree in writing, for example in our Client Consent & Media Release.
7. Refunds
Refunds are covered by our Refund Policy.
8. Using this website
All content on this site, including text, design, graphics and videos, belongs to Foyer & Co. or is used with permission. Do not copy or reuse it without our written permission. Do not misuse the site, for example by sending spam through our forms or trying to break its security.
9. Disclaimers
We work hard on every video, but we cannot promise that a video will produce a particular result, such as a sale, a booking or a number of views. The site and our services are provided “as is” to the extent the law allows.
10. Limit of liability
To the extent the law allows, our total liability for any claim related to our services is limited to the amount you paid us for the video the claim relates to. We are not liable for indirect or consequential losses such as lost profits or lost bookings.
11. Indemnity
You agree to cover our reasonable costs if a third party makes a claim against us because of photos or information you provided, or because of how you used the video.
12. Governing law
These terms are governed by the laws of the State of Ohio. Any dispute will be handled in the state or federal courts serving Portage County, Ohio, unless the law where you live says otherwise.
13. Changes
We may update these terms. The version posted on the day you place an order applies to that order.
Contact
Email Business@foyerusa.com.