This policy explains what information Foyer & Co. (“Foyer & Co.,” “we,” “us”), 11715 Garfield Road, Hiram, OH 44234, collects through foyerusa.com and when you hire us, why we collect it, and the choices you have. If you have a question, email Business@foyerusa.com.
The short version: we collect only what we need to answer you and make your video. We do not use cookies, ad trackers or analytics that identify you (we only count visits anonymously), and we never sell or share your personal information for advertising.
What we collect
| Information | When | Why |
|---|---|---|
| Name, email, and optionally phone | You send an inquiry, email us or book a call | To reply to you and arrange your project |
| Type of space, approximate square footage, your message | You send an inquiry | To quote your project |
| Order details: what the video is for, size or vehicle details, listing link, photo link or uploaded photos, room and feature notes, format, add-ons, business name, and your portfolio choice | You place an order on our order page | To price, make and deliver your video |
| Listing photos, property or vehicle address and details | You order a video | To make your video |
| Payment confirmation (amount, date, payer name) | You pay us | To keep business and tax records. We do not see or store your card or bank details; the payment provider handles them. |
| Basic technical data (IP address, browser type, pages requested) | You visit the site | Our web host keeps short-lived server logs to deliver and secure the site. We do not use them to identify you. |
| How you found us (the website you came from, or the campaign tag in the link you clicked, such as “google / cpc”) | You send an inquiry or order | To learn which ads and partners bring us customers. It travels only in the page address (for example ?src=…), never in a cookie or browser storage, and is attached to your inquiry or order. |
| Anonymous visit statistics (page viewed, referring site, country, device type) | You visit the site | Cloudflare Web Analytics counts visits so we know which pages help people. It sets no cookies, does not fingerprint you and does not identify you. |
We do not knowingly collect information from children under 13, and our services are meant for adults and businesses.
How we use it
- To answer your inquiry and schedule calls.
- To make, deliver and support the videos you order.
- To send invoices and keep records the law requires.
- To show a finished video in our portfolio, only if you give us written permission in our Client Consent & Media Release.
We do not send marketing emails unless you ask to hear from us, and every such email will let you unsubscribe.
Who we share it with
We do not sell personal information, and we do not share it for targeted advertising. We use a few service providers that handle data on our behalf:
- Google Workspace for our email, calendar, booking page and file storage.
- Our form services (such as Formspree and Tally), which pass inquiry and order form submissions, and any photos you upload, to us.
- Cloudflare, which hosts this site and provides cookie-free, anonymous visit statistics (Cloudflare Web Analytics).
- AI video tools we use to generate your walkthrough from your photos. We upload only the photos and property details needed for your video, never your contact or payment details.
- Payment providers (such as Stripe), which process card payments for our orders and payment links. They receive your card details directly; we never see or store your full card number.
- YouTube, which hosts our example video. The preview image loads from YouTube's image server; the player itself, and any YouTube cookies, load only if you press play. See the Cookie Policy.
We may also disclose information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
- Inquiries that do not become projects: up to 12 months, then deleted.
- Client projects, photos and videos: for as long as we work together and up to 3 years after, so we can re-deliver files or make updates. Ask us any time to delete your photos sooner.
- Payment and tax records: as long as tax law requires (generally up to 7 years).
Your choices and rights
You can ask us to show you, correct or delete the personal information we hold about you, or to stop using it, by emailing Business@foyerusa.com. We will answer within 30 days. We will not treat you differently for making a request. Depending on where you live, state or foreign privacy laws may give you more rights, and we will honor them.
We do not respond to browser “Do Not Track” or Global Privacy Control signals differently because we do not track visitors or sell data in the first place.
Security
We keep client files in access-controlled business accounts with two-step sign-in, and the site is served over HTTPS. No method is perfect, so please do not send us sensitive information such as government ID numbers or bank details.
Changes
If we change this policy, we will update the date at the top of this page. If a change is significant, we will say so on the site or tell our clients directly.
Contact
Foyer & Co., 11715 Garfield Road, Hiram, OH 44234. Email Business@foyerusa.com.